Frequently Asked About Privacy on parimatch indonesia
Your personal data is deleted within 30 days of account closure, unless we need to retain it for financial compliance or legal reasons. We do not use closed-account data for marketing or any other purpose after that period ends.
Yes. Payment method details are processed through encrypted, certified payment gateways. We never store your full payment credentials on our servers. Each transaction is verified and logged for your security and our fraud-prevention records.
We may send promotional messages via email or SMS where local law permits, but only if you have not opted out. You can disable promotional communications anytime in your account settings or by clicking the unsubscribe link in any message.
Contact our support team via live chat or email and submit a formal data access request. Provide your account details and a copy of your ID for verification. We will compile and send your data within 14 days.
We use your gaming activity to prevent fraud, enforce our terms, personalise your lobby and comply with local regulations. We do not sell your play history to third parties or use it for external analytics without your explicit consent.
Standard withdrawals require your registered account email and phone confirmation. Larger cashouts may trigger ID verification to comply with anti-money-laundering rules. We verify your identity via the details you provided at account signup.
Open your account settings and navigate to Login History. You will see a timestamped list of every login, device and IP address. If you spot unfamiliar activity, change your password immediately and contact our support team.
